Listen to Joanne speak about ‘parity of esteem’ and the ways in which a mental health crisis is not treated in the same way as a physical health crisis.
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And there were no beds there. Eventually a bed was found but it was in Brighton, and the family had to drive him seven hours to Brighton with him. And when he got to Brighton, he was told, “We’re not expecting you, we’ve not got your paperwork, we’ve not get anything”. By that point, he disengaged. Because at every step of the journey where he’d encountered services, he was told, “Wrong door, we’re not expecting you. No, the mental health services have gone home”. So you can imagine! If that was somebody with a heart attack, you wouldn’t be told, “You’ve come through the wrong door”. You wouldn’t be told, “We haven’t got a bed for you”. That wouldn’t happen. So when I talk of parity of esteem, there are examples where a mental health crisis is just not treated in the same way as a physical health crisis. So we’ve got a long way to go really as to how we further develop and improve. A lot of good work has been done. I’ve done work on what’s called the [Mental Health] Crisis Care Concordat, which is making sure that people get the right treatment at the right place at the right time. So lots of good work has been done. But not nearly enough.